Privacy Policy
1. Data Controller
The controller responsible for processing personal data on this website is:
Lars Brandt
Town & Country Haus Aachen
Kapellenstr. 64
52066 Aachen
Phone: +49 (0) 241 46814034
Email:
info@hausbau-aachen.com
2. Visiting Our Website
When you visit our website, we process technical data required to make the website available and ensure its security and stability.
This may include information about the page or file accessed, the date and time of access, browser type and version, operating system and device type.
Our website is built using IONOS Website Creator and hosted on IONOS infrastructure.
3. IONOS WebAnalytics
We use IONOS WebAnalytics to analyse website usage statistically and to technically optimise our online services.
According to IONOS, WebAnalytics does not use cookies. The IP address is anonymised immediately when a page view is transmitted.
The following data is collected in particular:
- previously visited website (referrer)
- webpage or file accessed
- browser type and version
- operating system
- device type
- time of access
- anonymised IP address
The data is used for statistical analysis and to technically optimise our website.
4. Contact Forms
Our website has several contact forms, including forms on individual house listings.
When you use a contact form, the following information may be processed:
- Name
- Email address
- Phone number (optional)
- Your message
- Date and time of submission
Name, email address and message are required. Providing a phone number is optional.
The information is processed to handle your enquiry and communicate with you afterwards.
The submitted data is sent to our contact email address info@hausbau-aachen.com and is also stored in the IONOS Website Creator's form management system.
The data is stored for as long as necessary to process your enquiry. Where statutory retention requirements apply, the data is stored for the relevant retention period. The data is then deleted once it is no longer needed for the purpose for which it was processed.
We can delete individual form submissions stored with IONOS.
5. Google reCAPTCHA
Our contact forms use Google reCAPTCHA to prevent automated submissions, spam and misuse.
When reCAPTCHA is used, information about your use of and interaction with the service, as well as technical data, may be transmitted to Google.
For more information about how Google processes data, please refer to Google's privacy policy.
6. Cookies
Cookie tracking available in the IONOS Website Creator is disabled on our website.
According to IONOS, IONOS WebAnalytics also does not use cookies.
Technically necessary cookies or similar technical functions may nevertheless be used to operate the website.
7. External Links
Our website contains links to external websites, including social networks, partner companies and route-planning services.
These include, for example, links to Facebook, Google Maps, AVV, and our regional and industry partners.
These are standard external links, not embedded content. Simply visiting our website does not establish a connection to the respective external providers through these links.
If you click one of these links, you will leave our website. The operator of the website you visit is responsible for processing your data there.
8. Your Rights
In accordance with applicable law, you have the following rights in particular:
- access to the personal data we process about you,
- rectification of inaccurate data,
- erasure of your data,
- restriction of processing,
- object to processing where the legal requirements are met,
- data portability where the legal requirements are met.
You also have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data.
The competent supervisory authority for North Rhine-Westphalia is:
State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia
Kavalleriestraße 2–4
40213 Düsseldorf
9. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy if our website, the technical features we use or legal requirements change.
As of: October 2026
